All our garments are quality controlled at our wharehouse before sending them to you, no faulty goods will be sent out. All sales are final. If for any reason an inferior item is received, we will pay return postage and once received we will examine, and if found to be faulty, we will replace with another of the same item. This must be claimed within 7 days of receipt, please e mail us at email@example.com to make your claim. Any claim after 7 days will not be accepted. The claimed item must be returned in the original condition it was sent. Check the sizing chart on each product page.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
100% COMFORT GUARANTEED Your happiness is our priority. Which means we stand by our product 100%, no matter what, no questions asked. If you have a problem, we will solve it. Refund it. Send you new attire. Whatever it takes. Just reach out to our Customer Comfort Team. firstname.lastname@example.org We’re here for you. Comfort. Guaranteed.
To return your product, please mail your product to: CREAM COLLECTION, p.O. Box 376 Oatley, NSW, 2223, Australia.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.