Pro How to ...

Videos and helpful advice to show how to wash your hospitality and chef uniforms, how to best iron uniforms, how to tie hospitality aprons, instructions on how to create an account, how to generate a tax invoice and how to find the size chart, and more.

Out of Stock

How do I get notified when a product is back in stock?

This is what to do:

1.Visit our online store, select the product and the size you would like and if that size is sold out, a little box will pop up showing:



Enter your email address in the box and as soon as the item is restocked, you'll receive an email letting you know that you can now shop for what you wanted.

  1. If you'd like to order bulk quantities of chefs whites for your team, send us an email letting us know what you're looking for and we will generate an invoice for you to pay to. Once paid for, the items will be reserved for you and you'll receive the stock on the agreed dispatch date.

If you'd like bulk quantities of aprons for your teams, email us at and we can supply you right away.




How to PayPal in 4

How to PayPal in 4

We've said goodbye to AfterPay, but don't despair, there's an easy way to Buy Now Pay Later, have you heard of PayPal in 4?

If you have PayPal, the good news is that you don't need to sign up for a new service, you can buy now and pay with four instalments with your PayPal account.

Here's how:

  • Select the items you want from our online store and select The PayPal button
  • Enter your details

  •  Select Buy now, pay later

  • Select Pay in 4

  • And continue to Check out


Your order is complete and your new planet-friendly apparel will be on its way within a few days.

Any questions? No problem, contact us here or call us on 1300 84 62 63




How to generate a copy of your paid invoices

If you would like a copy of all your paid invoices, follow these 4 easy steps here:

1. Sign in or create an account - This is also helpful to reference previous styles and sizes which you have ordered, and when you have an account you can accrue rewards points to redeem for really great gear.

2. Log in

2a. Or create an account

3. Click on the order number for the invoice you need

4. Right click and "Print as PDF or save" to your desktop



Here's a challenge for you

So you've bought a designer fabric face mask which you can wash and reuse. Well done to you. 

But, I have a question and a challenge for you: How good is the quality of your reuseable fabric face mask?

You probably did your research and read that it's best to buy a face mask made with three layers  of fabric, and yes, the amount of layers in face mask is important but the most important factor is how finely woven the fabric of each layer is.

Unfortunately it's useless having three layers of a loosely woven fabric for your face mask as particles can still pass through these loosely woven fabrics. To understand this, picture the loosely woven muslin cloth one uses used for straining liquids, these loosely woven fabrics won't stop moisture droplets moving them through them, and so the same is true for loosely woven fabric used in three layered face masks.

How do you test to see if your face mask passes the quality challenge?

Test no. 1:

Find a lamp which emits a strong light when the bulb is switched on. Hold your face mask up to the light and see if the light shines through your face mask. Can you see filtered light shining through? Can you see any areas where light is shining through or is the fabric blocking every little bit of light?

Watch the video to see how to test the quality of your mask.

If there is absolutely no light shining through, well done your face mask has passed the first of two tests.

If your face mask does have light shining through it, move onto the next test to see if your mask passes the airflow test.

Test no.2 :

Find a candle and light it. With your face mask on, take a deep breathe and blow the candle out.

If you managed to blow the candle out, unfortunately its's not good news.

If you couldn't blow the candle out, well done your face mask passes the Bill Nye test. Watch his test here.

I guess the best news of all is that our face masks get 100% for both tests even though they are made from two layers of cool and comfortable finely woven organic cotton, and not three layers of loosely fabric.

There's numerous other reasons why our face masks have 5 star ratings, and you can read the reviews here and get your premium quality finely woven face mask here.



How to Exchange

If you'd like to Exchange your Cream Collection garment for a different style or size, please complete this page, print it out and enclose it with the garment you would like to exchange. 

Before completing the form please note the following:

Please return within 14 business days of receiving your parcel. 

NO Exchanges can be made on SALE items, Personalised items, worn items, marked items.

Return shipping is for the purchaser's account, however as we're always generous, we will pay for shipping back to you for the new garments. 

1. Please fill out this form PDF form 

2. Print form

3. Place form and garment in a mailer and return it to :

P.O Box 376




 Once received, we'll check your garments to ensure they have not been worn and ship your new garments immediately. 


If you would like to Exchange the style or size you ordered, please return items within 14 business days of receipt. Please fill in the form here and return the item to the address on the form. The shipping costs for the returned items is for your account.  



If you would like a refund on the item you purchased, please return the item within 14 business days of receipt. Please fill in the form here and return the item to the address on the form. The shipping costs for the returned items is for your account. 


Refund Policy

All our garments are quality controlled at our warehouse before sending them to you, no faulty goods will be sent out. All sales are final. If for any reason an inferior item is received, we will pay return postage and once received we will examine, and if found to be faulty, we will replace it with another of the same item. This must be claimed within 7 days of receipt, please e-mail us at to make your claim. Any claim after three months will not be accepted. The claimed item must be returned in the original condition it was sent. Please check the sizing chart on each product page to ensure you've purchasing the perfect fit. 



If we can assist with anything more please contact us here



How to Wash Your Fabric Face Mask

Organic Cotton Fabric Face Mask by Cream Collection


Well done for being responsible to your community and covering up by wearing an Organic Cotton Face Mask. You deserve a virtual high five!

After a day of wearing your designer face mask, you may be asking "How do I sterilise my face mask to wear again? "

Good question, and here's the easiest way:

As you've bought an Organic Cotton face mask, the simplest way to get rid of any bacteria or virus is to lay the mask flat on an ironing board and place an iron directly onto the fabric part of the mask, set the iron to it's hottest temperature ( Linen or Cotton setting ) and press the steam button to release steam onto the face mask.

Hold and steam for one minute both sides.

*PLEASE NOTE: you cannot use this simple method for disposable face masks, nor face masks made from polyester fabric (as polyester is essentially plastic and plastic melts)

Do not iron the elastic of the mask as some elastics may melt onto your iron and ironing board, and you wouldn't want that! The COVID_19 virus cannot live in temperatures above 57 degrees, and a steam iron set to it's highest temperature reaches 130 degrees.

If your face mask is looking a bit grubby and you'd like to wash the dirt out of it, here's the quickest way:

- Remove the nose piece and set aside

- Place the mask in a bowl of hot soapy water. Please note: NO Bleach!

- Leave to soak for 10 minutes until water cools sufficiently for you to move the mask around in the water and give dirty marks a rub to dislodge dirt.

- Rinse

- Once rinsed, pull the mask out on the sides to shape the pleats into place before hang drying

- Hang dry by pegging the elastic. DO NOT tumble dry!

- Once dry, iron as above instructions


- Spray with Methylated spirits and hang dry outdoors for 24 hours

DO NOT wash face masks in a washing machine as the elastics will tangle and knot causing many hours of frustration when trying to untangle them.

Voila! Your fabric mask is beautifully clean and ready to be worn again. 

Personalise your New Chef Jacket, Chef Shirt or Apron

There are many benefits to personalising your hospitality uniform. By doing so, you'll feel more important and professional, and it will be more difficult for someone to steal your uniform as it will have your name on it. 

Hospitality is a people business, and first impressions are important. Having a well-pressed, neat uniform with your name on it shows that you're proud to work in the hospitality industry and that you take pride in your appearance.

It also sends a message to guests that you're there to take care of them and are part of a team that is committed to providing the best possible experience.

Hospitality is all about creating memorable experiences, and personalising your uniform helps you to do just that.


How do you Personalise new Cream Collection item?

Simply select the font (style of wording) colour and position of your name (or any word you'd like embroidered)onto your chef shirt, chef jacket or apron and we'll see to the rest.

Please allow up to 5 business days for your new embroidered order to be dispatched to you.

How do you do this?

Easy - Follow these steps below: 

1. Select the style and size you would like to order and embroider.


2. Click on the ADD NAME HERE button

This screen will pop up

3. Select Position, Enter the name you would like embroidered, Select font, Select Colour


5. Check the details you entered.

6. Once checked, proceed to the Check Out page.

And then, volia! your customised order will be dispatched to you within 5 days and you'll be strutting your new personalised item very soon!


Cream Collection can help you to personalise your hospitality uniform with ease. We have a wide range of options to choose from, and our team of experts can help you to find the perfect uniform for your needs.

We understand that first impressions count, and we're here to help you make the best possible impression on your guests.

Contact us today to find out more about how we can help you personalise your hospitality uniform.


How to iron black garments

How to remove stains and wash garments

If you work in the hospitality industry, then you know that uniforms can get pretty dirty, fast. And while bleach is an effective way to clean them, it can also be harsh on the fabric and bad for the environment. So what's the best way to wash your uniforms without bleach?

Follow these simple steps to remove stains and launder your garments.

Step 1 

Firstly remove any items from pockets. Separate white garments from dark garments and wash them separately. Then check garments for stubborn stains before placing them in the washing machine. 

Step 2 

To remove stains from your Cream Collection hospitality wear, it is important to take a proactive approach. 

One effective method for stain removal is to spray some "Vanish" onto the stain. Add a sprinkle of water, rub the stain and leave it in place for 1 to 5 minutes. This will help to relax the stain so that it is easier to remove without damaging the fabric. 

DO NOT soak your clothes in Sodium Percarbonate solutions or bleaching agents as these will damage the fabric and cause the fabric to deteriorate quickly.

Step 3

After waiting for the stained area to relax, place all garments of similar colour into the washing machine. When washing your Cream Collection uniforms or any cotton clothing, use environmentally friendly washing powders. Wash garments at 40 degrees, rinse and spin at about 800 revolutions. 

Step 4

DO NOT tumble dry your garments, as this will deteriorate the fabric quickly and tumble drying on high heat "bakes" in creases which makes ironing very difficult. Tumble drying is also harmful to the environment and is expensive on your power bill!

We recommend hanging and drying your garments outside in the shade. Fresh air is free. 

One key step is to always hang your Cream Collection chef jacket or chef shirt jacket on a plastic hanger with the top button fastened. The weight of the wet garment will help to maintain its shape and reduce creasing. 

Step 5

Once your Cream Collection garment is dry, iron and steam it to achieve a crisp and professional look.

By following these tips, you can clean your hospitality uniforms effectively without damaging the fabric or harming the environment. And that's something we can all feel good about.

How to put on a cross back strap apron

As someone who has been designing and supplying the hospitality industry with uniforms for many years, I can attest to the importance of having a good apron. Not only does it help you feel more professional, but it can also help with things like posture and comfort.

One type of apron that I particularly love is the cross-back strap apron. Not only does it look great, but it actually helps with your posture. The cross-back straps pull your shoulders back, which in turn helps to improve your posture. It's like wearing a light backpack. And, since it's so comfortable, it's perfect for long shifts.

Another great benefit of the cross-back strap apron is that it can be personalised. Whether you want to add your name or a cool design, it's easy to do with this type of apron. This is a great way to make your uniform feel more like your own and show off your personality.

Whether you're new to the industry or a seasoned veteran, this brief article will give you everything you need to know about cross-back strap aprons.


What is a cross-back strap apron & why is it used?

A cross-back strap apron is a type of protective garment that is used in a variety of work or hospitality settings. It consists of the body of the apron with two straps that cross the back and two additional straps that wrap around the waist and provide extra support. 

This apron design helps to ensure that the cross-back strap apron stays in place even when moving around or performing highly active tasks. 


How to put on a cross-back strap apron

Hold the apron with the front of the apron facing forwards. Hold one cross-back strap in each hand, slip your head between 'V' at the top of the straps and pull the straps over your head to sit onto your shoulders. 

Tie the waist straps around the front of your body and secure them in place with a knot or a bow. 

Adjust the sliding buckles on the cross-back straps to suit your body height. 

That's it, you're now ready to work or serve.

With practice, you can tie your cross-back strap apron on quickly and easily, making it an ideal choice for all your food prep, cooking, baking and serving needs.


Can I adjust the straps for a perfect fit?

Yes, to adjust the straps for a perfect fit on a cross-back strap apron, slide the buckles on each strap to shorten or lengthen the straps to your ideal body height.

If you're looking for a new hospitality uniform, I highly recommend the cross-back strap apron. It's functional, stylish, and can be personalised to suit your needs.

Try one or both of these styles of aprons and feel the difference in your posture after one shift.

Cream Collection Apron Jack 

Cream Collection Apron Harry

To add a finishing, professional touch, you can personalise your apron too.

Hospitality uniforms have come a long way, and this apron is definitely one of the best options out there.

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